Hard Skills
ExpertBusiness Process ReengineeringThe fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance such as cost, quality, service, and speed.
AdvancedChange ManagementA collective term for all approaches to prepare, support, and help individuals, teams, and organizations in making organizational change.
AdvancedLean Six SigmaA combined management approach that focuses on eliminating waste (Lean) and reducing variation (Six Sigma) to improve process performance.
IntermediateWork Measurement and Time StudyThe application of techniques designed to establish the time for a qualified worker to carry out a specified job at a defined level of performance.
IntermediateStatistical Process Control (SPC)The use of statistical methods to monitor and control a process to ensure that it operates at its full potential to produce conforming product.
AdvancedOrganizational DesignThe process of shaping an organization's structure, roles, and responsibilities to align with its business goals and strategic objectives.