Hard Skills
IntermediateIndividualized Service PlanningThe process of developing tailored goals and action plans to help clients achieve self-sufficiency and personal growth.
IntermediateActivities of Daily Living (ADL) InstructionTeaching clients essential skills for daily life, including personal hygiene, meal preparation, and household management.
AdvancedCrisis InterventionApplying techniques to de-escalate emotional or behavioral crises and ensuring the safety of the client and others.
IntermediateCase Management DocumentationThe systematic recording of client interactions, progress notes, and service delivery in compliance with legal standards.
BasicFinancial Literacy CoachingEducating clients on basic money management, budgeting, and navigating public benefits.
IntermediateAdvocacy and Resource CoordinationIdentifying and connecting clients with community resources, such as housing, healthcare, and employment services.