Hard Skills
IntermediateIce Resurfacing OperationsThe ability to safely operate and maintain ice resurfacing machinery, such as a Zamboni, to ensure a smooth and safe skating surface.
IntermediateSkate Sharpening and Equipment MaintenanceProficiency in using specialized sharpening machinery and performing minor repairs on rental ice skates and hockey gear.
IntermediateEmergency First AidKnowledge of emergency medical procedures to stabilize injured patrons and manage medical incidents until professional services arrive.
BeginnerFacility Sanitation and MaintenancePerforming routine cleaning and disinfection of locker rooms, player benches, and common areas to meet health standards.
Soft Skills
BeginnerPublic Safety MonitoringActive supervision of patrons on the ice to enforce rink rules, prevent reckless behavior, and assist fallen skaters.
IntermediateConflict ResolutionThe ability to calmly handle disputes between patrons or manage difficult customers regarding rule enforcement or rental issues.