Hard Skills
EntrySanitation ProtocolsThe systematic cleaning and disinfection of guest rooms and common areas to maintain hygiene standards.
EntryChemical Safety and HandlingKnowledge of the correct usage, dilution ratios, and storage of various cleaning agents to prevent injury or damage.
EntryEquipment MaintenanceBasic knowledge of operating and performing routine checks on cleaning tools like vacuums, floor polishers, and trolleys.
Soft Skills
IntermediateTime ManagementThe ability to prioritize cleaning tasks to complete the assigned room quota within a set shift duration.
IntermediateAttention to DetailThe ability to identify and address minor cleanliness issues, such as dust, hair, or stray marks, and ensure perfect amenity placement.
EntryProfessional CommunicationUsing clear and polite verbal communication when interacting with guests and reporting maintenance or safety issues to supervisors.