Hard Skills
IntermediateFinancial ReconciliationThe process of verifying and balancing daily financial transactions and guest accounts to ensure accuracy in the property's general ledger.
AdvancedProperty Management System (PMS) ProficiencyExpertise in using hotel management software to process check-ins, check-outs, room assignments, and financial reporting.
IntermediateEmergency Response ManagementKnowledge of safety protocols and the ability to respond to medical emergencies, fires, or security threats when minimal staff is present.
IntermediateData Entry AccuracyThe precision in inputting guest information, payment details, and billing corrections into the digital system.