Hard Skills
BasicTraffic and Curb ManagementCoordinating the movement of vehicles, taxis, and valet services in the hotel driveway to maintain flow and safety.
IntermediateLocal Area ExpertiseMaintaining comprehensive knowledge of local landmarks, transportation options, and nearby amenities to assist guests.
BasicSecurity MonitoringThe practice of observing the hotel entrance to identify unauthorized individuals or suspicious activities.
BasicManual Luggage HandlingUsing proper lifting techniques and equipment to assist guests with the loading and unloading of personal belongings.