Hard Skills
AdvancedSafe Sport Compliance ManagementImplementing and monitoring HR policies related to background checks, abuse prevention, and safe environments as mandated by national governing bodies.
IntermediatePerformance Evaluation of Coaching StaffThe systematic assessment of technical and behavioral performance of head coaches and instructional staff against association goals.
AdvancedHR Policy DevelopmentDrafting and enforcing codes of conduct, anti-harassment policies, and organizational bylaws for employees and members.
Soft Skills
ExpertVolunteer ManagementThe strategic process of recruiting, training, and retaining unpaid staff to support hockey association operations and tournaments.
AdvancedConflict Resolution and MediationThe ability to navigate and resolve disputes between parents, coaches, and players regarding playing time, team selection, or conduct.