Hard Skills
IntermediateStaff Supervision and TrainingManaging and mentoring a team of servers to ensure operational standards are met.
AdvancedReservation and Table ManagementCoordinating guest bookings and seating arrangements to maximize restaurant capacity using digital tools or manual logs.
IntermediateFood Safety and Hygiene StandardsEnsuring all food handling and service procedures comply with local health regulations and internal safety protocols.
Soft Skills
AdvancedCustomer Service ExcellenceProviding superior service to guests to ensure a high-quality dining experience.
AdvancedConflict ResolutionAddressing and resolving guest complaints or internal staff disputes effectively to maintain a professional environment.