Hard Skills
IntermediateCash HandlingThe ability to accurately process currency, gaming chips, and ticket-in-ticket-out (TITO) vouchers while maintaining a balanced drawer.
AdvancedAML and Title 31 ComplianceUnderstanding and executing legal requirements for reporting suspicious financial activities and large currency transactions.
IntermediatePlayer Tracking System ProficiencyOperational knowledge of casino management software used to enroll guests in loyalty programs and track play data.
IntermediateProduct Knowledge (Gaming Rules)A comprehensive understanding of different slot machines, table games, and casino promotions to assist and educate guests.