Hard Skills
IntermediateGroup Benefits AdministrationThe process of managing and coordinating employer-sponsored insurance plans including enrollment eligibility and billing cycles.
AdvancedRegulatory Compliance (ERISA and HIPAA)Knowledge and application of federal laws governing employee benefit plans and the protection of sensitive health information.
IntermediateRisk Assessment and Underwriting SupportAnalyzing group demographics and claims history to help determine appropriate coverage levels and premium pricing.
Soft Skills
AdvancedClient Relationship ManagementThe ability to build and sustain long-term partnerships with corporate clients to ensure high policy renewal rates.
IntermediateEnrollment Presentation SkillsThe capacity to clearly communicate complex benefit structures to diverse employee groups during open enrollment periods.