Hard Skills
IntermediatePoint of Sale (POS) OperationThe ability to process customer transactions using electronic registers and payment software.
IntermediateVisual MerchandisingOrganizing and displaying products in an aesthetically pleasing way to attract customers and promote sales.
BeginnerInventory ManagementMonitoring stock levels, restocking shelves, and assisting in periodic audits of physical merchandise.
IntermediateCash HandlingProcessing physical currency, making change, and reconciling drawer balances at the end of a shift.
Soft Skills
BeginnerCustomer Relationship ManagementEngaging with visitors to provide information, solve problems, and ensure a positive shopping experience.
IntermediateSales PersuasionTechniques used to encourage customers to purchase additional or higher-value items through product highlighting.