Hard Skills
IntermediateRecruitment and SelectionIdentifying, attracting, and hiring qualified candidates for station attendant and cashier roles.
IntermediateEmployee SchedulingManaging shift rotations to ensure coverage while adhering to labor laws and budget constraints.
AdvancedOHS Compliance TrainingEnsuring staff are trained in safety protocols for handling hazardous materials and emergency procedures.
IntermediatePayroll AdministrationTracking hours worked, calculating wages, and ensuring timely payment of staff.
Soft Skills
IntermediatePerformance ManagementMonitoring employee output, providing feedback, and conducting regular performance evaluations.
IntermediateConflict ResolutionMediating disputes between staff members or between staff and customers effectively.