Hard Skills
IntermediateVisual MerchandisingThe practice of designing and arranging floor plans and window displays to maximize sales and promote textile products.
AdvancedTextile Product KnowledgeComprehensive understanding of fabric types, garment construction, care instructions, and sizing standards for apparel.
EntryPOS System ProficiencyThe ability to operate point-of-sale software and hardware to process transactions, manage returns, and apply discounts.
EntryInventory Management and ReplenishmentMonitoring stock levels on the sales floor and coordinating with the warehouse to ensure garment availability.
Soft Skills
IntermediateConsultative SellingA sales approach that focuses on building a relationship and identifying customer needs to recommend the most suitable garments.
IntermediateConflict Resolution (Customer Service)Identifying and addressing customer complaints or issues regarding garment quality or store policies in a professional manner.
IntermediateFashion Trend AnalysisStaying updated with current fashion trends and color palettes to provide relevant advice to retail customers.