Hard Skills
BasicSurveillance and Asset ProtectionActive monitoring of gallery spaces to ensure the safety of artwork and prevent unauthorized contact or damage.
IntermediateEmergency Protocol ExecutionThe knowledge and application of specific procedures for evacuations, medical emergencies, or fire safety within a public space.
BasicCrowd Control ManagementDirecting the flow of foot traffic and managing group sizes within exhibition spaces to ensure comfort and safety.
BasicArt Handling AwarenessFundamental understanding of the sensitivities of various art mediums and the rules governing their physical proximity to the public.
Soft Skills
IntermediateVisitor EngagementThe ability to proactively assist guests, provide exhibition information, and enhance the overall visitor experience through clear communication.
IntermediateConflict De-escalationIdentifying and managing potentially tense situations with visitors, such as rule violations or overcrowding, in a calm manner.