Hard Skills
IntermediateProduct Knowledge (Furniture & Materials)Comprehensive understanding of furniture construction, wood species, upholstery fabrics, and durability ratings to guide customer choices.
IntermediateVisual MerchandisingThe practice of arranging showroom furniture and decor to optimize visual appeal, highlight specific collections, and stimulate customer interest.
IntermediateSpatial Planning & LayoutAbility to utilize room dimensions and floor plans to recommend appropriately sized furniture and optimal room configurations.
BasicInventory & POS System ProficiencyThe ability to use digital tools to check stock availability, track lead times, and process complex custom orders accurately.
Soft Skills
AdvancedConsultative SellingA sales approach that focuses on building a relationship and identifying customer needs before suggesting furniture solutions.
IntermediateObjection HandlingTechniques used to address and resolve customer concerns regarding price, quality, delivery, or style to facilitate a sale.