Hard Skills
IntermediateFood Safety and SanitationKnowledge of protocols for preventing food contamination and maintaining a hygienic workspace according to health regulations.
BasicPoint of Sale (POS) OperationsThe ability to process customer orders, handle cash and digital payments, and navigate software-based register systems.
BasicBasic Food PreparationPerforming tasks such as washing, peeling, cutting ingredients, and assembling simple menu items like salads or sandwiches.
Soft Skills
IntermediateCustomer Service ExcellenceThe capacity to interact with guests in a polite, professional manner, addressing inquiries and resolving complaints effectively.
IntermediateTime Management and MultitaskingThe ability to prioritize multiple tasks, such as clearing tables while monitoring a service counter, in a high-pressure environment.