Hard Skills
IntermediatePOS System OperationProficiency in using point-of-sale software and hardware to process transactions and manage cash flow.
AdvancedFood Safety and HygieneStrict adherence to health regulations and sanitation standards to prevent foodborne illnesses.
BeginnerBasic Food PreparationAssisting in the assembly of simple food items such as sandwiches, salads, or beverages according to recipes.
BeginnerWaste ManagementIdentifying and minimizing food waste through proper portioning and inventory handling.
Soft Skills
IntermediateCustomer ServiceThe ability to interact professionally with patrons, handle inquiries, and resolve complaints effectively.
IntermediateMenu Knowledge and UpsellingDeep understanding of menu items, ingredients, and the ability to suggest additional products to customers.
IntermediateTime ManagementThe capacity to prioritize tasks and maintain speed of service during peak hours.