Hard Skills
IntermediateStaff RecruitmentIdentifying, interviewing, and hiring skilled florists and retail assistants to meet shop operational needs.
AdvancedLabor SchedulingStrategically planning staff shifts to handle seasonal demand peaks such as Valentine's Day, Mother's Day, and wedding seasons.
IntermediateTechnical Skills TrainingInstructing employees on floral care, design techniques, POS system usage, and customer service standards.
IntermediatePerformance EvaluationMonitoring and providing feedback on employee productivity, sales goals, and artistic craftsmanship.
IntermediateWorkplace Safety ComplianceImplementing and monitoring safety protocols for handling sharp tools, lifting heavy flower buckets, and preventing slips in wet areas.