Hard Skills
IntermediateFloral DesignThe ability to create aesthetically pleasing floral arrangements, bouquets, and displays based on customer requests or seasonal themes.
IntermediatePlant Care and MaintenanceKnowledge of the specific needs of various flower species and plants, including watering, light requirements, and storage temperatures to maximize shelf life.
IntermediateVisual MerchandisingThe practice of arranging storefront displays and interior layouts to attract customers and highlight specific floral products or promotions.
BasicPoint of Sale (POS) ProficiencyCompetence in using electronic systems to process transactions, manage inventory levels, and handle various payment methods.
Soft Skills
AdvancedCustomer ConsultationThe skill of active listening and questioning to understand the occasion, sentiment, and budget of a customer to provide personalized recommendations.
IntermediateUpselling and Cross-sellingThe technique of encouraging customers to purchase add-ons such as vases, cards, or premium flower varieties to enhance their purchase.