Hard Skills
AdvancedLabor Relations ManagementThe practice of managing the relationship between department leadership and labor unions, including collective bargaining and grievance procedures.
AdvancedPerformance Management and EvaluationMonitoring and documenting employee performance against departmental standards and managing promotion tracks.
AdvancedStrategic Personnel StaffingPlanning and overseeing the deployment of firefighters across shifts and stations to ensure minimum safety levels are met.
AdvancedTraining Program OversightDirecting the continuous education, certification maintenance, and professional development of fire service personnel.