Hard Skills
ExpertStrategic Workforce PlanningThe process of analyzing, forecasting, and planning workforce supply and demand to ensure the government agency has the right number of people with the right skills in the right places at the right time.
AdvancedLabor Relations and Collective BargainingManaging the relationship between the agency and public sector unions, including negotiating contracts and resolving grievances within the framework of civil service laws.
ExpertCivil Service ComplianceEnsuring all HR practices, including hiring and promotions, adhere to merit system principles, EEO regulations, and administrative law specific to government entities.
AdvancedPerformance Accountability FrameworksThe design and oversight of systems used to measure, evaluate, and report on the performance of public servants relative to agency goals.