Hard Skills
AdvancedTax Law Compliance OversightMonitoring and ensuring the adherence of subordinate staff to excise tax laws, employment insurance regulations, and revenue policies.
ExpertRevenue Audit TechniquesApplying systematic methods to verify financial records and ensure correct reporting of excise taxes and insurance contributions.
AdvancedStrategic Resource AllocationPlanning the distribution of personnel and technology resources to high-risk tax sectors or areas with high volumes of insurance claims.
Soft Skills
IntermediatePerformance ManagementEvaluating the work of excise tax officers, providing constructive feedback, and managing professional development to meet departmental targets.
IntermediateConflict ResolutionManaging disputes between taxpayers and officers or internal team disagreements regarding policy interpretation or enforcement actions.