Hard Skills
IntermediateStaff Recruitment and SelectionIdentifying, interviewing, and hiring qualified estheticians and support staff to meet business needs and service standards.
AdvancedTechnical and Service TrainingDesigning and implementing training programs for new treatments, product lines, and customer service excellence.
IntermediatePerformance Appraisal and KPI ManagementSetting performance targets for service volume and product sales, and conducting regular performance evaluations.
IntermediateRoster and Shift ManagementOptimizing staff schedules to align with peak customer demand while managing labor cost targets and employee availability.
AdvancedRegulatory and Safety ComplianceEnsuring all employees adhere to health and safety regulations, sanitation protocols, and professional licensing requirements.