Hard Skills
AdvancedResource Capacity PlanningThe process of calculating the personnel and technical resources needed to complete ERP projects within scope and budget.
AdvancedStrategic Vendor Relationship ManagementManaging contracts and communication with ERP software providers and implementation partners to ensure service level agreements are met.
AdvancedBusiness Process AlignmentCollaborating with department heads to harmonize standard business practices with ERP system capabilities.
Soft Skills
ExpertOrganizational Change ManagementThe ability to manage the human and structural transitions required when implementing large-scale ERP systems to ensure high user adoption.
IntermediateIT Talent DevelopmentIdentifying skill gaps in the ERP team and facilitating training or mentorship to enhance technical and functional proficiency.