Hard Skills
IntermediateCareer Assessment AdministrationThe process of utilizing psychometric tools and aptitude tests to evaluate client vocational interests and capabilities.
IntermediateCase Management DocumentationThe systematic recording of client interactions, progress reports, and action plans within specialized CRM or database systems.
IntermediateLabor Market Intelligence (LMI) AnalysisResearching and interpreting current economic trends, industry growth, and wage data to inform client career strategies.
AdvancedJob Development and Employer RelationsProactively identifying job opportunities by building partnerships with local employers and negotiating placements for clients.
Soft Skills
AdvancedGroup Workshop FacilitationLeading collaborative sessions for job seekers on topics such as resume building, interview techniques, and networking.
AdvancedTrauma-Informed CounsellingApplying psychological safety principles to support clients facing significant employment barriers such as systemic displacement or long-term unemployment.