Hard Skills
AdvancedLegislative AdjudicationThe process of interpreting and applying employment insurance laws and regulations to determine an individual's eligibility for benefits.
IntermediateBenefit CalculationQuantifying the specific amount of financial assistance a claimant is entitled to based on their insurable earnings and history.
IntermediateCase ManagementOrganizing and monitoring a high volume of claimant files to ensure timely processing and adherence to service standards.
AdvancedPayroll and Revenue AuditingExamining employer payroll records to verify the accuracy of insurance premium deductions and employer contributions.
IntermediateRecord of Employment (ROE) InterpretationAnalyzing the standardized document used by employers to report work history and reasons for separation.