Hard Skills
EntryElevator Operation & ControlThe ability to manually or automatically operate elevator systems while maintaining passenger safety and adhering to weight limits.
IntermediateEmergency Protocol ExecutionKnowledge of specific procedures for handling mechanical failures, power outages, or medical emergencies within an elevator.
EntryMechanical MonitoringIdentifying and reporting unusual sounds, vibrations, or equipment malfunctions to maintenance personnel.
Soft Skills
IntermediatePassenger Assistance & Customer ServiceProviding courteous service to passengers, including opening doors, assisting with luggage, and providing building directions.
IntermediateSituational AwarenessMaintaining constant alertness to passenger behavior and the physical environment to identify potential security risks or hazards.