Hard Skills
AdvancedElectronic Circuit TroubleshootingThe ability to diagnose and repair faults in complex electronic circuits and household or business appliances using specialized diagnostic tools.
IntermediateWorkplace Safety ComplianceEnsuring all installation and repair activities adhere to electrical safety standards and occupational health regulations.
AdvancedQuality Control InspectionEvaluating the quality of completed installations and repairs to ensure they meet manufacturer specifications and safety codes.
Soft Skills
SeniorTechnical Team SupervisionManaging and coordinating the activities of a team of service technicians to ensure service level agreements and deadlines are met.
IntermediateCustomer Conflict ResolutionManaging difficult customer interactions and resolving complaints regarding service delays or equipment malfunctions effectively.