Hard Skills
IntermediateElectrical Diagnostic and TroubleshootingThe ability to use testing equipment like multimeters to identify faults in electrical circuits and components within household appliances.
IntermediateTechnical Schematic InterpretationThe skill of reading and understanding complex wiring diagrams and engineering drawings provided by appliance manufacturers.
AdvancedOccupational Health and Safety (OHS) ComplianceAdhering to safety protocols such as Lockout/Tagout (LOTO) and the proper use of Personal Protective Equipment (PPE) to prevent electrical shocks and injuries.
BeginnerInventory and Spare Parts ManagementThe process of tracking tool kits and managing the stock of replacement parts required for various appliance brands and models.
Soft Skills
IntermediateCustomer Service and Interpersonal CommunicationEffectively explaining technical issues, repair costs, and maintenance recommendations to non-technical customers in a professional manner.