Hard Skills
AdvancedElectrical Systems DiagnosticsThe ability to use multimeters and diagnostic tools to identify faults in appliance circuits and components.
IntermediateSchematic InterpretationReading and interpreting electrical wiring diagrams and manufacturer service manuals to guide repairs.
ExpertGas and Mechanical SafetyAdhering to safety protocols regarding gas line connections, venting, and high-voltage electricity handling.
AdvancedRefrigeration Cycle MaintenanceDiagnosing and repairing sealed systems, including handling refrigerants and brazing tubing.
Soft Skills
IntermediateCustomer Relationship ManagementManaging client interactions, explaining technical issues clearly, and providing cost estimates professionally.
IntermediateField Service SchedulingManaging time efficiently between service calls to maximize the number of daily repairs while maintaining quality.