Hard Skills
BasicCash Handling and POS OperationAccurately processing transactions using a point-of-sale system and managing physical currency.
IntermediateFood Safety and HygieneAdhering to health regulations regarding food handling, storage, and workplace cleanliness.
BasicInventory ManagementMonitoring stock levels of doughnuts, beverages, and packaging to ensure consistent availability.
Soft Skills
IntermediateCustomer ServiceProviding polite, efficient, and personalized assistance to customers during their visit.
BasicUpselling and Product KnowledgeUnderstanding menu items to suggest complementary products or larger quantities to customers.
BasicTeam CollaborationCoordinating with kitchen staff and other clerks to ensure timely service and efficient workflow.