Hard Skills
BasicLuggage HandlingThe physical ability to safely load, unload, and transport guest baggage using appropriate equipment and techniques.
IntermediateLocal Area KnowledgeIn-depth understanding of local geography, attractions, dining, and transportation options to assist guest inquiries.
IntermediateCurb and Traffic ManagementOrganizing the arrival and departure of vehicles at the hotel entrance to maintain order and safety.
IntermediateSecurity ObservationMaintaining a vigilant presence to identify and report suspicious activities or unauthorized persons at the entry point.