Hard Skills
AdvancedDisability Case ManagementThe end-to-end coordination of an employee's disability claim, involving medical monitoring, benefit administration, and recovery tracking.
IntermediateReturn-to-Work (RTW) PlanningDeveloping structured, transitional work plans that allow injured or ill employees to reintegrate into the workplace within their medical restrictions.
ExpertRegulatory Compliance (ADA/AODA)Interpreting and applying disability-related legislation to ensure organizational policies meet legal standards for accessibility and non-discrimination.
IntermediateReasonable Accommodation DesignIdentifying and implementing modifications to workplace environments, equipment, or job duties to enable employees with disabilities to perform their roles.
AdvancedAbsence Data AnalyticsCollecting and analyzing metrics related to short-term and long-term disability to identify patterns, causes, and financial impacts of absenteeism.