Hard Skills
AdvancedCase ManagementThe systematic process of coordinating medical care and monitoring the progress of employees on short-term or long-term disability leave.
ExpertReturn-to-Work (RTW) PlanningThe design and implementation of transitional work programs and modified duties to facilitate an employee's safe return to the workplace.
ExpertADA Compliance and Reasonable AccommodationsNavigating the legal requirements of the Americans with Disabilities Act to identify and implement workplace modifications for employees with disabilities.
IntermediateWorkers' Compensation AdministrationOverseeing the lifecycle of workplace injury claims, including reporting, insurance liaison, and benefits coordination.
IntermediateMedical Confidentiality and Data PrivacyManaging sensitive health information in accordance with HIPAA, GDPR, or local privacy laws while maintaining employee trust.
AdvancedVocational Rehabilitation CoordinationCollaborating with external providers to assess an employee's functional abilities and retraining needs for alternative roles.