Hard Skills
IntermediateEmployee Recruitment and SelectionThe systematic process of identifying, attracting, interviewing, and hiring staff members for various restaurant roles from front-of-house to kitchen staff.
IntermediateStaff Training and DevelopmentDesigning and implementing instructional programs to educate employees on service standards, menu knowledge, food safety, and point-of-sale systems.
AdvancedWorkforce Scheduling and Labor ManagementThe strategic planning of staff shifts to ensure optimal coverage during peak hours while controlling labor costs and adhering to budget constraints.
IntermediatePerformance Management and AppraisalThe process of evaluating employee work performance against established benchmarks and providing constructive feedback to encourage growth.
AdvancedLabor Law ComplianceEnsuring that all workplace practices follow local, state, and federal regulations regarding minimum wage, overtime, tip-pooling, and fair labor standards.
IntermediateOnboarding and InductionThe process of integrating new hires into the company culture, clarifying roles, and providing the necessary tools for immediate job success.