Hard Skills
EntryTable Service ManagementThe ability to accurately record food and beverage orders and deliver them efficiently to guests in a dining car environment.
IntermediateFood Safety ComplianceAdherence to health regulations and sanitation standards to prevent foodborne illnesses and maintain hygiene.
EntryDigital Payment ProcessingOperating computerized point-of-sale systems to process bills, handle cash, and manage credit card transactions.
IntermediateService in MotionMaintaining stability and safety while carrying trays and serving liquids on a moving train environment.
Soft Skills
IntermediateHospitality and Interpersonal CommunicationEngaging with diverse passengers to provide a welcoming atmosphere and resolve issues politely.
IntermediateConflict ResolutionThe ability to handle customer complaints or difficult situations with professionalism and calm.