Hard Skills
AdvancedTechnical Product KnowledgeDeep understanding of diagnostic instruments, clinical laboratory workflows, and medical device specifications to effectively communicate benefits to healthcare professionals.
IntermediateRegulatory and Compliance KnowledgeUnderstanding of healthcare regulations, IVD (In Vitro Diagnostic) standards, and quality management systems like ISO 13485.
BasicCustomer Relationship Management (CRM)Proficiency in using software tools to manage sales pipelines, track lead interactions, and analyze customer data for diagnostic instrument sales.
IntermediateAfter-Sales Technical SupportProviding initial troubleshooting and coordination with service engineers to ensure the continuous operation of sold diagnostic instruments.