Hard Skills
AdvancedIndividualized Support PlanningThe process of developing and implementing tailored care strategies based on a client's specific physical, mental, and social goals.
IntermediateCrisis InterventionTechniques used to de-escalate aggressive or self-injurious behaviors and ensure the safety of the client and staff.
ProficientMedication AdministrationThe accurate preparation, dispensing, and documentation of prescribed medications in accordance with legal requirements.
Soft Skills
ProficientEmpathy and Active ListeningThe ability to deeply understand client perspectives and respond with sensitivity to build rapport and trust.
IntermediateClient AdvocacyActively representing the rights and needs of individuals with disabilities to secure necessary community resources and services.