Hard Skills
AdvancedCrisis InterventionThe application of immediate, short-term psychological and physical strategies to stabilize individuals in acute emotional or behavioral distress.
IntermediateJuvenile Justice Regulatory ComplianceKnowledge of local, state, and federal laws regarding the rights, detention, and treatment of minors.
IntermediateCase DocumentationThe systematic recording of resident behaviors, interactions, medical needs, and progress toward rehabilitation goals.
Soft Skills
ExpertConflict De-escalationThe use of verbal and non-verbal communication techniques to reduce the intensity of a conflict or potentially violent situation.
AdvancedTrauma-Informed CareAn organizational structure and treatment framework that involves understanding, recognizing, and responding to the effects of all types of trauma.