Hard Skills
IntermediateTransit Route PlanningThe analytical process of designing and adjusting public transportation paths to optimize coverage and frequency.
AdvancedLabor Contract InterpretationUnderstanding and applying the specific rules of collective bargaining agreements to crew scheduling and shift assignments.
IntermediateAutomated Dispatch SystemsTechnical proficiency in software used for real-time tracking of transit assets and communicating with personnel.
IntermediatePersonnel Resource AllocationThe strategic assignment of drivers and support staff to specific shifts and routes based on availability and qualifications.
Soft Skills
IntermediateCommunication and CoordinationThe ability to clearly relay operational changes and instructions between dispatchers, drivers, and management.