Hard Skills
IntermediateWorkforce SchedulingPlanning and assigning work shifts to ensure adequate floor coverage while managing labor costs.
IntermediatePerformance AppraisalsThe systematic evaluation of an employee's job performance and contribution to sales targets.
IntermediateEmployee OnboardingThe process of integrating a new employee into the retail department and familiarizing them with store policies.
IntermediateSafety Compliance MonitoringEnsuring all team members adhere to health and safety regulations to prevent workplace accidents.
Soft Skills
AdvancedConflict ResolutionThe process of facilitating the peaceful ending of a conflict and retribution between staff members or customers.