Hard Skills
IntermediatePatient Scheduling & OptimizationThe ability to manage a complex hygiene calendar, ensuring maximum productivity while minimizing gaps and cancellations.
IntermediateDental Insurance VerificationThe process of confirming patient coverage, eligibility, and benefits for hygiene services prior to treatment.
AdvancedPractice Management Software ProficiencyTechnical skill in using industry-standard tools like Dentrix, Eaglesoft, or Open Dental for record-keeping and billing.
IntermediateHIPAA Compliance & PrivacyAdherence to legal standards regarding the protection of sensitive patient health information and medical records.
AdvancedRecall and Reactivation ManagementProactively identifying and contacting patients who are overdue for preventive care to re-establish their hygiene routine.