Hard Skills
AdvancedDental Product KnowledgeThe ability to understand and explain the specifications, functions, and maintenance requirements of dental chairs, imaging systems, and handpieces.
IntermediateTechnical TroubleshootingDiagnosing and resolving basic mechanical or software issues during the equipment installation or demonstration phase.
IntermediateRegulatory Compliance KnowledgeUnderstanding the legal and safety standards for medical devices, including FDA or local health authority regulations.
BasicCRM ProficiencyCompetence in using Customer Relationship Management software to manage leads, track interactions, and forecast sales pipelines.
Soft Skills
IntermediateConsultative SellingA sales approach that focuses on building a relationship and identifying a dental practice's specific clinical needs before offering a solution.
AdvancedRelationship ManagementDeveloping and maintaining long-term partnerships with dental practitioners and office managers to ensure recurring consumable sales.
AdvancedNegotiationThe ability to discuss pricing, financing options, and service contracts to reach a mutually beneficial purchase agreement.