Hard Skills
AdvancedLabor Relations ManagementManaging the relationship between the plant management and labor unions, including adherence to collective bargaining agreements and conflict resolution.
ExpertSafety Compliance LeadershipThe ability to foster a culture of safety while ensuring all staff adhere to OSHA and food safety (HACCP) regulations.
AdvancedWorkforce Strategic PlanningAnalyzing future production needs to determine hiring requirements and shift structures for continuous dairy processing.
Soft Skills
ExpertEmployee Performance ManagementThe process of ensuring that plant staff's output meets the dairy production's quality and efficiency standards through regular feedback and goal setting.
IntermediateTechnical Training and DevelopmentIdentifying skill gaps in machinery operation or food safety and implementing training programs to bridge them.