Hard Skills
ExpertCustoms Compliance AuditingThe systematic review of import and export documentation to ensure adherence to national and international customs regulations and trade laws.
ExpertHarmonized System (HS) Code ClassificationDetermining the correct nomenclature and codes for goods to establish appropriate duty rates and trade statistics.
AdvancedPerformance Evaluation and KPI TrackingMonitoring and measuring the speed, accuracy, and volume of customs filings processed by the brokerage team.
Soft Skills
AdvancedStaff Training and MentorshipIdentifying skill gaps in clerks and providing guidance on complex brokerage procedures and tariff applications.
AdvancedDispute Resolution with Customs AuthoritiesNegotiating and resolving disagreements regarding valuations, classifications, or documentation errors with government customs officials.