Hard Skills
AdvancedTechnical Product KnowledgeComprehensive understanding of the technical specifications, applications, and limitations of wholesale products to assist clients in selection.
IntermediateCRM Software ProficiencyThe ability to use Customer Relationship Management tools to manage client accounts, track orders, and log technical support interactions.
IntermediateContract and Pricing NegotiationDiscussing and finalizing wholesale pricing tiers, volume discounts, and delivery terms with business buyers.
AdvancedTroubleshooting and Problem ResolutionIdentifying technical issues reported by clients and providing step-by-step solutions or coordinating with engineering teams.
IntermediateSupply Chain and Logistics CoordinationUnderstanding lead times, inventory levels, and shipping logistics to provide accurate delivery updates to wholesale clients.