Hard Skills
AdvancedChip Handling and Manual DexterityThe physical ability to manipulate gaming chips, clear tables, and distribute winnings quickly, accurately, and with professional flair.
IntermediateRapid Mental ArithmeticThe ability to calculate complex payouts, odds, and total bets instantly without the assistance of electronic calculators.
AdvancedKnowledge of Gaming Regulations and AMLDeep understanding of local gambling laws, house rules, and Anti-Money Laundering protocols to ensure legal compliance.
AdvancedGame Integrity and Fraud DetectionConstant monitoring of the gaming table to identify cheating, suspicious betting patterns, or dealer/player collusion.
Soft Skills
IntermediateConflict De-escalationThe ability to manage agitated or aggressive players calmly and professionally, resolving disputes without disrupting other guests.
IntermediateCustomer Service ExcellenceProviding an entertaining and welcoming experience, explaining rules to novices, and managing the overall social dynamic of the table.