Hard Skills
AdvancedCrisis De-escalation TechniquesThe application of verbal and non-verbal strategies to reduce the intensity of a client's emotional or physical outburst.
IntermediateTrauma-Informed CareA service delivery framework that involves understanding, recognizing, and responding to the effects of all types of trauma.
AdvancedSuicide Risk AssessmentThe clinical process of identifying the presence of suicidal ideation, intent, plan, and means to determine level of care needed.
IntermediateClinical DocumentationThe systematic recording of client interactions, assessments, and intervention plans in accordance with legal standards.