Hard Skills
IntermediateComputerized Ticketing SystemsProficiency in operating specialized railway reservation software to issue, reissue, and refund travel documents.
IntermediateRevenue Collection and Cash ManagementThe ability to accurately process multiple payment forms, manage cash drawers, and perform end-of-day financial reconciliation.
IntermediateCargo Documentation and LogisticsProcessing and verifying freight documents, including bills of lading, manifests, and shipping labels for ground or water transport.
IntermediateTransport Regulatory ComplianceKnowledge of industry-specific laws, passenger rights, and safety protocols governing railway and water transportation.