Hard Skills
IntermediateSecurity Surveillance OperationsProficiency in monitoring facility perimeters, cell blocks, and common areas using CCTV and electronic sensor systems.
ExpertLegal and Regulatory ComplianceDeep understanding of inmate rights, use-of-force protocols, and constitutional law as applied to correctional settings.
IntermediateIncident Reporting and DocumentationThe ability to produce detailed, objective, and legally defensible written accounts of rule violations or security breaches.
IntermediatePhysical Restraint TechniquesApplying approved physical maneuvers and mechanical restraints to manage combative individuals while minimizing injury risk.
Soft Skills
AdvancedConflict De-escalationThe use of verbal and non-verbal communication techniques to diffuse volatile situations and prevent physical violence among inmates.
AdvancedCrisis InterventionIdentifying and responding to inmates experiencing mental health crises or suicidal ideation to prevent self-harm.
AdvancedSituational AwarenessThe constant scanning and processing of the environment to detect subtle changes in inmate behavior or potential security threats.